The
Intervention
Bureau
Facilitation that makes teams greater than the sum of their parts
So that they can lead change towards human flourishing.
The Intervention Bureau is a learning experience design & facilitation consultancy founded by Lily Higgins.
I craft workshops & experiences for mission-driven organisations that supercharge engagement, connection, and creativity.
You're pushing the status quo with a world-changing vision.
So why are your workshops still business-as-usual?
Boring workshops, useless meetings, energy-draining off-sites, stale leadership trainings, and anti-climatic onboarding all have one thing in common —
They're poorly designed.
I'm here to intervene.
Meet Lily Higgins
Founder of The Intervention Bureau /
Facilitator, human-centered experience designer, social innovation strategist,
Gen Z troublemaker
Hey! Thanks for stopping by. I'm Lily, founder of The Intervention Bureau - a boutique consultancy that designs immersive learning experiences for progressive organisations in flux.
Coming from a background in the arts and social design, I bring a highly creative and socially engaged approach to helping teams navigate change and create human-centered organisations. I believe that great facilitation can change the world by harnessing our collective wisdom to solve our generation's most important challenges.
Whether remote or in person, the workshops & experiences I design help teams foster connection, gain clarity, supercharge collaboration, incite change - and having fun doing it.
I've called Rotterdam, The Netherlands home since 2013, but am a southern girl from North Carolina, USA at heart.
Connect with me on LinkedIn!
I'm the most active there :)
“Lily’s genius is her passion for and ability to design transformative experiences that shift people’s mindsets by surpassing the rational and speaking to the experiential self."
- Nadia Piet, Founder of AIxDesign, ex-Head of Creative Technology at DEPT Agency
Services • How we can work together
What facilitation & (learning) experience design could look like in your org:
🧩 problem-solving workshop ⛵️ team alignment session 🎯 strategy day 🔮 future visioning experience 🕸 networking event 🪢 community-building gathering 🍎 leadership training 🎲 serious game 🍃 company retreat 🏁 kick-off / closing event 🚢 onboarding / off-boarding 🤸♂️ team building experience ☕️ team ritual 💥 employee engagement initiative 🧪 innovation program 💭 peer learning circle 👂 employee-listening session... and more!
No more boring workshops!
Work should be fun.
Past Work: Enter the Experience Vaults
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The Mission • The Dream
The why behind The Intervention Bureau
A more human(e) future of work. A more beautiful world.
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I believe in aligning groups of people around audacious visions for more beautiful futures.
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I want to use my skill for creating experiences for groups to imagine new ways of doing things - to collectively shake off the status quo and translate ideas into real change.
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Change towards a future of work that is dignified, energising, and impactful. A world where nobody hates Mondays.
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A world where mission-driven organisations out-compete legacy orgs as innovation powerhouses and irresistible places to work.
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A fundamental change in our attitude towards work; in which we decouple self-worth and ultimate meaning-making from our careers and cultivate daily lives full of connection and play.
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I care about designing experiences that bring world-changing ideas to life. Literally - out of books and papers and into the lives, hearts, and minds of people.
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I believe it's our responsibility to create spaces where people can experience belonging, amidst a climate of polarisation, isolation, and fear.
The Intervention Bureau is guided by the 3 I's:
IMPORTANCE
How might we center what is truly important to ourselves & humanity, everyday?
INTENTIONAL
How might we create experiences (at work & in life) that are intentional?
IMPACT
What is the impact we're making towards the existential challenges of our time?
My work also aligns to the Inner Development Goals:
1. BEING - Relationship to Self
2. THINKING - Cognitive Skils
3. RELATING - Caring for Others & The World
4. COLLABORATING - Social Skills
5. ACTING - Driving Change
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As heard on...
EPISODE:
LILY HIGGINS ON PLAY
EPISODE:
CHOOSING PLAY WITH LILY HIGGINS
EPISODE:
WHAT GAMES CAN TEACH US ABOUT DESIGNING BETTER WORKSHOPS
Ranked #1 episode
of all time 2021-2023
EPISODE:
HOW MIGHT WE CREATE SPACE FOR MINDSET SHIFTS IN LEARNING EXPERIENCES?
EPISODE:
WORK AND PLAY WITH LILY HIGGINS
Lily is one of those people who, after you have a conversation with her, it’s like you can see an extra set of colours and shades you couldn’t see before. You’ll know what I mean after listening to her insights in this episode. There’s no small talk for Lily. She asks questions like, ‘what do I want to change about the world, and how can I do more of that?’ just in casual conversation.
TRACY CLARK
Host of The Building Thinkers Podcast
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Let's chat about doing your next workshop differently.
More purpose. More personality. More play.
Helping your team play their way through change.